Refund & Return Policy

At Kressa, we aim to provide high-quality products and ensure customer satisfaction. Please read our return and refund policy carefully.

Return Eligibility

• Returns are accepted only for damaged, defective, or incorrect products
• Requests must be raised within 3 days of delivery
• Customers must provide proper proof (images/videos) for verification

Non-Returnable Items

• Products that have been used or damaged by the customer
• Products without original packaging
• Items purchased during clearance or special sale (if applicable)

Refund Process

• Once the return is approved, the refund will be processed within 5–7 business days
• Refunds will be credited to the original payment method

Shipping Charges

Shipping charges are non-refundable unless the return is due to an error from our side.

Contact Us

For any return or refund queries, please contact us:

• Email: customercare@kressa.co.in
• Address: Plot No-22, Sector-3, Phase 1, IMT Bawal, Rewari, Haryana 123501